We're warning people to watch out for fraudsters claiming to be from the Financial Ombudsman Service.
Fraudsters claiming to be from the Ombudsman are cold-calling victims and telling them they have a cheque for a large amount of money from a compensation claim. The victim is then told to buy an iTunes (or similar voucher) roughly to the value of £300 to ‘release’ the compensation. They then claim that a courier will collect it from their home address and that a cheque will be sent to them in the post.
The service, which deals with complaints from consumers about the financial services industry, is a free service for the public and it would never cold call households to ask for a fee in order to claim reimbursement.
If you think a call claiming to be from the Ombudsman is suspicious you can call them directly on 0300 123 9123.