Cumbria police are warning the public to be aware of bogus telephone calls from people claiming they are from Talk Talk, in order to gain access to computers.
Police have received a complaint from a member of the public, from the Carlisle area, who received a telephone call from people claiming to be from Talk Talk. They were advised during the call that there was a virus on their personal computer and were then talked through how to allow the caller to have remote access to the computer. They were then asked for their bank details in order to receive a rebate.
In scams such as these sometimes money is asked for, but not always. Either way, once people have access to your computer they can find passwords and bank details.
Community Safety Officer for north Cumbria Claire Stevens, said:
â€œI would urge people across Cumbria to be wary of this type of call. These people can be very convincing, particularly to those who may not know a lot about computers.
â€œI would like to take this opportunity to remind people that they should be cautious of anyone who makes contact with them â€“ whether it is in relation to computers, financial accounts, charities, or offers to buy/sell. Donâ€™t allow anyone you donâ€™t trust access to your personal information or your computer.
â€œMy advice is to shut down, hang up, or close the door, to anyone you do not know. It isnâ€™t rude â€“ it is a sensible way to keep safe.
â€œAnyone with any concerns should contact Cumbria Police, Trading Standards, or Action Fraud, as appropriate. If you are unsure who to contact call Cumbria Police on 101 and we can give you advice.â€
Anyone who has any concerns or would like further advice can contact their local Neighbourhood Policing Team or visitwww.actionfraud.org.uk