The following advice has been circulated by the Scottish Public Pensions Agency to police forces in Scotland.Â It could soon spread south of the border.
We understand that a small number of customers may have received recorded phone messages from an organisation presenting itself as “The Pensions Helpline” or “your pension provider“.
From what we have been told, the recordings suggest that people born after 1952 are due a bonus or that you may be at risk of losing part of your pension. Recipients are prompted to press a number between 1 and 9 to continue the call.
It is of concern that people receiving these messages may believe that they are being contacted by SPPA and that personal or financial information may be given to a malicious third party as a result of one of these calls.
We wish to make clear that the SPPA does not cold call customers in this manner and never requests bank details from its members or pensioners over the phone. We always request such information in writing when it is appropriate to do so.
Available evidence suggests that this is a UK-wide scam not specifically targeting SPPA members and pensioners.
SPPA advise the following:
I have checked that this warning does appear on the SPPA website.